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Congratulations to Terragni Consulting

By Carla Nagel

NMSBA congratulates Terragni Consulting for winning Asia's best Customer Experience Consulting vendor award along with Accenture Consulting and DSI Academy, last week at the Asia CX Excellence awards in Singapore.

The winning entry was for re-defining Customer Experience by assessing Customer Effort on the EAS platform and linking the enhanced CX to business outcomes.